🤝Terms of Service

Last updated: November 23, 2023

1. Definitions

The capitalized terms used in these Terms of Service shall have the following meaning:

Account – means the user account, user name, password and email specifically associated with Subscriber with administrative powers. For the avoidance of doubt, each Account is held solely for one Subscriber who is a party to the contract with DOLLARR but each Account may be used by multiple persons (Subscriber’s Representatives) authorized by the Subscriber.
DOLLARR – an entity providing the Subscription Services available through https://app.dollarr.co, a company operating in compliance with the law of the Republic of Singapore, with its registered office in Singapore, with UEN (Business registration number): 53476450M.
SPAM – unsolicited bulk messages, such as emails, text messages, or Internet postings i.e. for marketing or sales purposes sent to recipients with whom Subscriber does not have any business relationship or who have not asked to be included (opted in) on Subscriber’s address list;
Subscriber – a business entity or an individual entrepreneur with a full capacity to enter into legal transactions, acting on his/her own behalf, registering to use the Subscription Services;
Subscriber Data – means any and all data, information, content and materials created by Subscriber through use of the Subscription Services or uploaded or imported into the Subscription Services by or on behalf of Subscriber;
Subscriber’s Representatives – means Subscriber’s employees, representatives, consultants, contractors or agents who are authorized to use the Subscription Service for Subscriber’s benefit and have unique user identifications and passwords.
Subscription Plan – means subscription plan Subscriber has elected to subscribe to, as described on https://dollarr.co website;
Subscription Services – the services designed for marketing departments and organizations available through the web-based applications and tools, developed, operated, and maintained by DOLLARR, and accessible via Internet platform under URL: https://app.dollarr.co/order and any ancillary products and services provided by MPC that allow to manage sales and marketing processes and communicate with clientele, create and send messages, such as emails, text messages, or Internet postings as well as emails, exchange files;
Subscription Term – the term of Subscriber’s subscription to the Subscription Services;
Terms of Service – this document, specifying the terms and conditions of the use of the Subscription Services as well as the rights and obligations of Subscribers and DOLLARR;

2. The Agreement

The Subscription Services are accessible worldwide to anyone with Internet access under the URL: https://dollarr.co
Subject to these Terms of Service, DOLLARR shall provide Subscriber the right to access and use the Subscription Services during the Subscription Term consistent with the Subscription Plan Subscriber has subscribed to.
DOLLARR might provide some or all elements of the Subscription Services through third-party service providers.
These Terms of Service form a legally binding agreement between DOLLARR and the Subscriber, with respect to the Subscriber’s use of the Subscription Services.
By electronically submitting the register form, the Subscriber represents and warrants that he/she has read, understands, and agrees to be bound by these Terms of Service and agreement for providing access to the Subscription Services.
By subscribing to the Subscription Services, Subscriber affirms that has full capacity to enter into legal transactions, and is fully able and competent to enter into the terms, conditions, obligations, representations, and responsibilities set forth in these Terms of Service, and to abide and comply with these Terms of Service.
Subscriber cannot access and use the Subscription Services without prior acceptance of these Terms of Service, Privacy Policy, and Data Processing Agreement.
The Subscriber must keep DOLLARR informed of any changes, so addresses, contact details, and billing information can be kept up to date.

3. Use of the subscription services

When Subscriber signs up and pays for a Subscription Plan, DOLLARR will provide the Subscriber with an Account within the Subscription Services with administrative powers. Subscribers can add team members to their organization. Team Members are required to have an account with DOLLARR before they can join any subscribers organizations.
Login information must not be shared among multiple individuals. Each of the users of the Subscription Service shall use all reasonable means to secure their login information and shall promptly notify DOLLARR if it suspects that the user name and password have been compromised. Subscriber acknowledges that the use of Subscriber’s Account by any person or entity other than Subscriber’s Representative shall constitute a material breach of these Terms of Services.
DOLLARR’s servers are physically located in Amazon AWS South Dublin Data Center – located at Greenhills Road, Tymon North, Dublin, Ireland.
The Subscriber is responsible for all imported data through the system’s import features.
The Subscriber agrees to comply with all anti-SPAM, anti-phishing and related laws applicable to the Subscriber’s business, both in the home country and in countries in which the Subscriber does business.
Any case of infringement by the Subscriber of any obligations set forth above will result in termination of Subscriber’s subscription with the Subscription Services and no refund will be issued for the remaining subscription period.

4. Subscription termination

The Subscription Term follows the calendar month and is adjusted accordingly for the first billing after the subscription has been created.
The subscription can always be upgraded from day to day to a larger plan. Downgrade of the subscription follows the end of the calendar month.
Either Subscriber or DOLLARR may without giving reasons elect to terminate Subscriber’s Account and subscription to the Subscription Services as of the end of Subscriber’s then current Subscription Term by providing notice, in accordance with these Terms of Service, preceding the end of such Subscription Term. A termination notice should be submitted from the subscription manage panel available for each Subscriber Account. Upon termination notice, prepaid subscription fees exceeding one month will be repaid to the Subscriber.
DOLLARR is authorized to immediately, without prior notice, modify, suspend or terminate the Subscription Services (or any part thereof), Subscriber’s Account or Subscriber’s right to access and use the Service, and remove, disable and discard any of the Subscriber Data if DOLLARR believes that Subscriber has violated these Terms of Service, other applicable terms, rules or agreements between Subscriber and DOLLARR. Unless legally prohibited from doing so, DOLLARR will use commercially reasonable efforts to contact Subscriber directly via email to notify Subscriber when taking any of the foregoing actions. In such case the Subscriber will not be entitled to any refund and DOLLARR shall not be liable to Subscriber or any other third party for taking such remedies. Any suspected fraudulent, abusive, or illegal activity by Subscriber may be referred to law enforcement authorities at DOLLARR’s sole discretion.

5. Payments

Subscription for use of the Subscription Services require payment of monthly fees on a prepay basis. Current prices can be found on the website at https://app.dollarr.co/order. Subscription fees are billed monthly in advance. The fees shall remain fixed during the Subscription Term unless Subscriber upgrades the plan.
All prices stated are for an ongoing subscription, per month, in United States currency, excluding VAT.
DOLLARR reserves the right not to set up the subscription until it has been paid for online or the information necessary to send an invoice has been received. Subscriptions are set up immediately following approval of the information provided and receiving the payment.
DOLLARR uses third-party service providers (each, a “Provider”) for payment services (e.g., credit card transaction processing, merchant settlement, and any related service fees). DOLLARR’s Providers are currently Stripe Inc. By using the Subscription Services, Subscriber agrees to be bound by Providers’ terms of service (currently accessible at: https://stripe.com/us/terms). Subscriber hereby consents to provide and authorize DOLLARR and Provider to share any information and payment instructions Subscriber provides to the extent required to complete the payment transactions in accordance with these Terms of Service, including personal, financial, credit card payment, and transaction information. If Subscriber is interested in an alternative payment mechanism, please contact DOLLARR at [email protected].
The Subscriber agrees that all invoices issued by DOLLARR in relation to the Subscription Services, shall be issued solely in an electronic form (PDF) and sent to the email address indicated by the Subscriber.
All payment information that Subscriber provides in connection with the Subscription Services must be accurate, current and complete. Subscriber represents and warrants that Subscriber has the legal right to use any payment card(s) or other payment means used to pay any fee or charge. By providing DOLLARR or Provider with Subscriber’s payment information, Subscriber agrees that Provider is authorized to immediately invoice Subscriber for all fees and charges due and payable to DOLLARR hereunder and that no additional notice or consent is required. Subscriber agrees to immediately notify DOLLARR and Provider (as applicable) of any change to Subscriber’s payment information.
DOLLARR reserves the right to change prices and fees related to the Subscription Services at any time. Such changes shall be posted online at https://app.dollarr.co/order and effective immediately without need for further notice. However, such changes shall not affect the fees and prices related to subscriptions previously purchased by the Subscriber.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the Subscriber is responsible for payment thereof. The Subscriber agrees to pay for any taxes that might be applicable to payments he/she makes to the DOLLARR.
Upon receipt of the due payment, the Subscriber shall be invoiced for the applicable Subscription Services.

6. Technical requirements for using the site and services

Technical requirements concerning the use of the Subscription Services are as follows:
1. Internet connection;
2. modern web browser enabling displaying of hypertext documents (HTML) which are linked with the Internet through a website with activated Java Script execution and writing cookies files; and
3. active email account.
Subscriber is solely responsible for purchasing and configuring all hardware, software and services that may be necessary or desirable for Subscriber’s use of the Subscription Services.

7. Subscriber’s rights and duties

Subscriber using the Subscription Services is obliged to comply with the generally applicable law, both in the home country and in countries in which the Subscriber does business, and provisions of these Terms of Service. Subscriber is obliged to post, send or use only such materials, content or communications that comply with relevant law.
Subscriber acknowledges that the Subscription Services have not been designed to process or manage sensitive information, including medical data, and credit card payment or other payment or transaction information, and accordingly Subscriber agrees not to use the Subscription Service to collect, manage or process sensitive information, including medical data, and credit card payment or other payment or transaction information. DOLLARR shall not have and DOLLARR specifically disclaim any liability that may result from Subscriber’s use of the Subscription Service to collect, process or manage sensitive information, including medical data, and credit card payment or other payment or transaction information.
A Subscriber is obliged to refrain from any actions that could damage or disturb the operation of the platform available through https://dollarr.co, or any system, hardware, software or network connected to the platform included but not limited to:
1. attempts at disturbing, breaking the security or cutting off access to accounts of other Subscribers or to their computers (DOS, DDOS attacks, DNS spoofing);
2. attempts at hacking or reverse engineering any code or equipment in connection with the site https://dollarr.co;
3. phishing, that is falsifying information which permits to identify a Subscriber or hiding such information without having first obtaining a written consent;
4. uploading, posting streaming or transmitting any content that contains any viruses, worms, spyware, time bombs or other computer programs that may damage, interfere with or disrupt the site https://dollarr.co or computers or other users;
5. unauthorized scanning of the network of other Subscribers in search of security gaps;
6. unauthorized monitoring of network traffic or other attempts of intercepting information reserved for DOLLARR or to other Subscribers;
7. pharming, that is the use of malicious software, disturbing the operation of DNS servers or other means aimed at redirecting Subscriber to a website or to another site impersonating the site https://dollarr.co in order to gather personal data of Subscribers, the data necessary for logging or other information;
8. taking over IP addresses.
A Subscriber may not use the Subscription Services to engage or to assist others in any of the following:
1. deceptive or misleading practices;
2. abusing, intimidating or harassing others and stalking behavior's;
3. uploading, posting, streaming or transmitting any content or material that is offensive, hateful or vulgar, including without limitation to any content or communication that is racially, ethnically, religiously, or sexually offensive, defaming, threatening, bullying or stalking;
4. uploading, posting, streaming, accessing or otherwise transmitting any content that infringes or violates any third-party rights (including, without limitation, intellectual property rights or privacy rights), any law or regulation, these Terms of Service or contractual obligations;
5. using, making or distributing unauthorized software or hardware in conjunction with platform available through https://dollarr.co or taking or using the Subscription Services to design, develop or update unauthorized software or hardware;
6. framing the platform available through https://dollarr.co, displaying the platform in connection with an unauthorized logo or mark, or taking actions that could falsely suggest a relationship between DOLLARR and any third person or potentially deprive DOLLARR of revenue (including, without limitation, revenue from advertising, branding or promotional activities);
7. unauthorized spidering, scraping or harvesting content, contact or other personal data or using any other unauthorized automated means to compile information;
8. defeating any access controls, accessing any portion of the site https://dollarr.co that DOLLARR has not authorized Subscriber to access (including password-protected areas), link to password-protected areas, attempt to access or using another Subscriber’s account;
Subscriber shall notify DOLLARR right away of any unauthorized use of Subscriber’ identifications and passwords or the Account.

8. Liability

Subscriber is solely responsible for all materials, content and communications posted or sent within the platform available through https://dollarr.co and bears the full consequences thereof. DOLLARR is not liable for materials, content and communications posted or sent by Subscriber.
Subscriber acknowledges and agrees that DOLLARR has no obligation to monitor or edit the Subscriber Data, and that Subscriber is solely responsible therefor. DOLLARR reserves the right to remove any Subscriber Data which DOLLARR becomes aware may violate these Terms of Service or is abusive, illegal, or disruptive, or that violates other applicable terms, rules or agreements between Subscriber and DOLLARR.
DOLLARR will use commercially reasonable efforts to ensure that the Subscription Services are available twenty-four hours a day, seven days a week. However, DOLLARR makes no representation, warranty or guarantee regarding the continuous availability or performance of the Subscription Services. Subscriber acknowledges that the Subscription Services may be unavailable for use occasionally without notice to Subscriber. DOLLARR will use commercially reasonable efforts to make the Subscription Services continuously available to Subscriber, subject to scheduled maintenance, upgrades and emergency repairs or due to failure of telecommunications links and equipment. Reasonable steps will be taken by DOLLARR to minimize such disruption where it is within DOLLARR’s reasonable control. Within the maximum extent allowed by applicable law, DOLLARR shall not be liable for any breaks or disturbance caused by force majeure or unauthorized activity of third parties.
Within the maximum extent allowed by applicable law, DOLLARR shall not be liable for temporary breaks in the platform available through https://dollarr.co, caused by the implementation of new solutions and facilities within the framework of the platform available through https://dollarr.co or maintenance works on the IT system equipment used to provide access to the platform available through https://dollarr.co. As much as possible, DOLLARR will be notifying Subscribers of any scheduled breaks in the operation and accessibility of the platform available through https://status.getzendo.io or any inconveniences that may occur in its use.
In cases affecting the security or stability of the platform available through https://dollarr.co, DOLLARR reserves the right to temporarily reduce or suspend the access to the platform available through https://dollarr.co without previously notifying Subscribers and to conduct maintenance works aimed to reinstate the security and stability of the site and the Subscription Services. In such a case DOLLARR shall not bear any liability vis-à-vis Subscriber’s for described actions.
Subscriber agrees to defend, indemnify, and hold DOLLARR and its employees and contractors, harmless from and against all liabilities, damages, losses, claims, costs and expenses (including without limitation reasonable attorneys’ fees and costs) arising out of Subscriber’s use or misuse of the platform available through https://dollarr.co and the Subscription Services and related to third party claims, charges or investigations, caused by Subscriber’s breach of these Terms of Service, including, without limitation, Subscriber’s violation of any law or regulation or the rights of any third party.

9. Warranty

Warranty claims regarding the Subscription Services upon can be submitted by the Subscriber to the MPC, by sending the warranty claim to [email protected]
The warranty claim should be submitted within 30 calendar days as of the moment when the reasons for the complaint have become apparent. Upon lapse of the aforementioned time limit a complaint may not be taken into consideration.
The warranty claim should include the Subscriber’s contact information, including email address used to create Subscriber Account and a short description of the reported issue.
DOLLARR shall respond to justified and timely claims in written form or via email, to the address given by the Subscriber, within 30 days of receiving the claim, informing whether or not it accepts the claim, and either present a solution, or inform that there are no grounds for recognizing the claim, justifying its position.
If a given claim does not include the elements stated in No. 3 above, DOLLARR informs a Subscriber that a complaint cannot be considered explaining reasons for such a case.
DOLLARR reserves the right to remedy the defect if the warranty claim is justified and timely. The Subscriber may not make other claims against DOLLARR and may not claim compensation of any kind. DOLLARR is not liable for any direct or indirect losses resulting from the defect.
If a Subscriber is not satisfied with DOLLARR’s response with respect to the warranty claim, the Subscriber may take the matter to an external independent dispute resolution.
DOLLARR shall not consider warranty claims resulting from ignorance of the legal regulations in force, provisions of these Terms of Service, or the information announced on the site https://dollarr.co.

Last updated 2 years ago